Official Privacy Policy
Updated: January 2026

Privacy Policy kiss913 – Our Commitment to Protecting Your Data

Your privacy is our priority. This document transparently explains how kiss913 collects, uses, stores and protects your personal information as a member of our platform.

Protection Summary
256-bit SSL encryption active
Data is not sold to third parties
Data access & deletion rights available
Malaysia PDPA Compliance
Full user cookie controls

6 Data Protection Principles of kiss913

We don't just comply with the law – we go further to ensure your data is truly secure and used responsibly.

End-to-End Encryption

All data transmitted between your device and kiss913's servers is encrypted using TLS 1.3 protocol with AES-256 encryption. Your data cannot be read by unauthorised parties during transmission.

No Data Sales

Kiss913 has never and will never sell, rent or transfer your personal data to advertisers, marketing companies or any third party unrelated to platform operations.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. No excessive data collection – if we don't need it to operate, we don't ask for it.

Full User Control

You have the right to access, correct, or request deletion of your personal data at any time. Requests are processed within 30 working days through our support team.

Malaysia PDPA Compliance

The privacy policy and data handling practices of kiss913 are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

Communication Controls

You may opt in or out of any marketing communications from kiss913 at any time. An unsubscribe option is included in every email we send you.

01

Introduction and Scope of the Privacy Policy

This Privacy Policy is issued by kiss913 and applies to all registered members, website visitors, and users of the kiss913 mobile app. It describes our practices regarding the collection, use, disclosure, and protection of your personal information.

Kiss913 takes privacy very seriously. We believe that member trust is the foundation of a lasting relationship, and the way we handle your personal data is a direct reflection of the core values we uphold.

By registering an account or using the kiss913 web platform or mobile app, you agree to the practices described in this policy. If you do not agree, please stop using the platform immediately and contact us for account closure procedures.

PDPA Note: This privacy policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA 2010). Your rights under that Act are guaranteed and protected by kiss913.

02

Types of Personal Information We Collect

Kiss913 only collects information necessary to provide and improve our services. The categories of data we collect are as follows:

Data Category Sample Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYC verification, age limits
Contact Data Email address, phone number Account communications, support
Financial Data Bank account details, account holder name Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security, fraud detection
Activity Data Game history, transaction logs, login timestamps Audits, responsible gaming

We do not store: Full credit card numbers, banking PINs, online banking passwords, or any sensitive financial information not required for platform operations.

03

How We Use Your Information

Collected data is used exclusively for the following purposes:

  • Account management: Create and maintain your account, and handle registration and login
  • Transaction processing: Process deposits, withdrawals, and all financial transactions on the platform
  • Identity verification (KYC): Meet legal compliance requirements related to age and identity verification
  • Fraud prevention: Detect and prevent fraudulent activity, money laundering, and system abuse
  • Platform improvements: Analyse usage patterns to improve the user experience and platform performance
  • Customer Support: Process complaints, enquiries, and assistance requests from members
  • Service communications: Send important notifications related to your account, security, and policy updates
  • Responsible gaming: Monitor gameplay patterns to identify members who may need assistance

Marketing: We only send marketing communications to you if you have given explicit consent. You may withdraw this consent at any time by contacting our support team.

04

Third-Party Data Sharing and Disclosure

Kiss913 does not sell, rent or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share certain information:

  • Payment processors: Information required to process your financial transactions is shared with licensed payment processors bound by strict data security agreements
  • Technical service providers: Cloud infrastructure and technology service providers supporting platform operations, subject to confidentiality agreements
  • Legal Authority: When required by law, court order, or official investigation by an authorised enforcement agency
  • Fraud prevention: Limited information may be shared with industry bodies to prevent fraud involving multiple platforms

All third parties that receive data from kiss913 are bound by strict confidentiality obligations and may only use that data for the specified purposes.

05

Data Security and Protection Measures

Kiss913 continuously invests in best-in-class security infrastructure and practices to protect your personal data from unauthorised access, loss or misuse.

The security measures we apply include:

  • Data encryption in transit using TLS 1.3 and AES-256 encryption
  • Multi-level access controls – only authorised staff may access sensitive data
  • Real-time security system monitoring with AI-based anomaly detection
  • Regular security audits by independent cybersecurity firms
  • Tested incident response procedures for security emergencies
  • Mandatory cybersecurity training for all staff who handle user data
  • Two-factor authentication (2FA) is available and recommended for all member accounts

Shared Responsibility: While we do everything we can to protect your data on our end, your account security also depends on your own security practices, such as using a strong password and not sharing your login credentials.

06

Your Rights Regarding Personal Data

As a data subject, you have the following rights guaranteed under Malaysia's PDPA and kiss913's privacy policy:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct inaccurate or incomplete information in your account

Right to Erasure

Request deletion of personal data subject to legal obligations

Right to Object

Object to the processing of your data for direct marketing purposes

Right to Portability

Receive your data in a structured format for transfer to another platform

Right to Restrict Processing

Request a restriction on the processing of your data in certain circumstances

To exercise any of the above rights, contact the kiss913 customer support team via live chat within the platform. We will process your request within 30 working days from the date of receipt.

07

Cookie and Tracking Technology Policy

The kiss913 platform uses cookies and similar tracking technologies to enhance user experience and platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
  • Functional Cookies: Remember your preferences such as language, display settings, and game preferences so you don't have to reconfigure them every visit.
  • Analytics Cookies: Help us understand how members use the platform for continuous improvement. This data is aggregated and does not personally identify you.
  • Security Cookies: Used for detecting suspicious activity, fraud prevention, and account protection.

Cookie Controls: You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or performance of the kiss913 platform.

08

Data Retention Period

Kiss913 retains your personal data only for as long as necessary for the stated purposes or as required by law. Our data retention guidelines are:

  • Active account data: Retained for as long as your account is active and in use
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements
  • KYC Data: Retained for 5 years after account closure in accordance with AML compliance
  • Technical and security logs: Retained for 12 to 24 months for security audit purposes
  • Support communication data: Retained for 3 years for historical reference and quality assurance

Once the retention period expires or a valid deletion request is processed, your data will be permanently deleted or anonymised so it can no longer be linked to you.

09

Child Protection

Kiss913 does not direct our services to children under the age of 18. We do not knowingly collect personal data from individuals below that age.

If we discover that personal data of a minor has been collected without proper age verification, we will take immediate action to:

  • Close the relevant account
  • Delete all associated personal data
  • Process any remaining balance in accordance with established procedures

Parents and Guardians: If you have reason to believe your child has registered an account on this platform, please contact us immediately. We will process the account closure request with high priority.

10

Contact Us for Privacy-Related Matters

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 within the kiss913 platform – the fastest way to get a response
  • Email: [email protected] – we will reply within 12 hours
  • Available Languages: Malay, English and Mandarin

For official requests relating to your data rights (access, correction, deletion), please clearly state in your message the type of request required along with your account number for faster processing.

Our Commitment: Every privacy inquiry is handled by a specially trained team. We are committed to providing clear, helpful and timely responses to every privacy inquiry we receive.

Your Data Is Safe – Your Experience Is Enjoyable

With a transparent privacy policy and bank-grade security, playing at kiss913 means you can focus entirely on the experience without worrying about your data safety.

Bahasa Melayu